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Services

Furniture Related Services

If you need repair and maintenance services, please contact us at cs@lamex.com.hk and provide the following information. Our customer service representatives will contact you via email within the next working day and will arrange follow up actions accordingly.

  • Region/City
  • Contact person
  • Contact number
  • Email
  • Brief description of the defect/broken parts
  • Photo of the defective parts
  • Company name
  • Invoice/order number and scanned copy

 

Statement of disposal for the products out of warranty:
If you have any products that are out of warranty period and need to be scrapped, you can dispose them by following the guidance below:
1.    Handle them by yourself. Reassemble or re-make them for other usages.
2.    Send them to the recycle station to be disposed by professionals.
In order to avoid polluting the environment or affecting the safety of our life & work, please don't burn or litter the out of warranty products. The disposal of the products must comply with the national regulations in order to protect the earth we all live in.
For more information of Lamex Warranty, please check out our WARRANTY POLICY

For the regular maintenance of your favourite Lamex's products. Lamex has also created "Product Guide and Care" for your reference.